We want you to be satisfied with your purchase. If you have any questions or concerns about your order, please contact us first and we will do our best to assist you.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Please provide your order number and clear photos of the item received so we can review the issue.
Refunds and Replacements
Eligible refund or replacement requests will be reviewed based on the order details and the condition of the item. Once a request is approved, we will provide further instructions regarding the refund or replacement process.
Returns
Please contact us before returning any item.
Returned products must be unused and in their original condition unless the item was received damaged or incorrect.
Non‑Returnable Items
Customized or personalized items may not be eligible for returns or refunds unless they arrive damaged, defective, or incorrect.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.
Contact Us
If you have questions regarding a return or refund, please contact us before taking further action. We will review your request and respond as soon as possible.